Palmer Management & Design

Oct 29, 2008 – COVENTRY, RI, - Bags by Paris, the foremost provider of Designer Inspired and replica handbags and accessories, announces the launch of new live chat technology on their e-commerce website.

Bags by Paris was looking for a way to answer customer inquiries faster than traditional email, and without the hassle of making customers call. They tapped Palmer Management, who installed the new program in just a day. Bags by Paris now has the ability to instantly answer consumer questions, as if you were shopping in your local mall.

“We needed a way answer our customers faster, no one picks up a phone anymore, if they don’t get the info they need immediately then they are off to your competitor” said D Tessier, Chairman of Bags by Paris. “It is imperative to myself and our shareholders that we stay on the absolute cutting edge of technology to serve our customers, and Palmer Management understands that.”

About Palmer Management & Design

Palmer Management (www.palmermgt.com)

is a web design, application development and internet marketing firm focused on creating effective web-based solutions that deliver a positive impact. Palmer’s customized approach to web design and development combines state-of-the-art technologies, proven interactive solutions, and a personal client focus ensuring online marketing success.About Bags by Paris

Bags by Paris www.BagsByParis.com is the foremost provider of Designer Inspired handbags and accessories. They provide Coach Inspired, Louis Vuitton Inspired, Burberry, Dolce & Gabbana, Gucci, and many more designer inspired and replica handbags of the utmost quality.

One of the key elements of building a strong brand is color selection. Every color has a different feel and various associations. By choosing a color or a combination of colors for your brand identity, you will take on those associations. Colors will evoke certain emotions and feelings towards your brand so it is vital to choose a color that will represent your identity effectively.

If you own a color in your industry, this color will symbolize your product. This can act as a great identifier. For example, if you sell physical goods, your packaging will stand out from the competition. The color will also be recognizable on any promotional media and your logos.

Where to start?

There is a great new tool which can help out with color selection called Cymbolism. It’s an interactive survey of color and word associations. Every page loads a new word, for which you have to select a color you feel best represents it. The results are then aggregated and you can see most popular associations either by color or by word.

To help you select the right color for your brand I’ve aggregated the results from Cymbolism, and also provided examples of logos that use each color:

These aren’t the top ten words that represent each color, these are just the words that happened to have been entered and processed by Cymbolism and came out on top. Having said this, the sample size is quite large and the selection should give you a decent indication of what a color stands for.

I’ve also included some multi-colored examples at the end. Some brands choose not to associate themselves with one color. Instead of two or three colors, they choose four or more. This represents variety. This makes sense for brands that are platforms or marketplaces as they host vast amount of different applications or goods.

There are also two more colors that haven’t made it on the list: black and white. These are arguably not even colors, and they will go well with pretty much everything you choose. White you probably shouldn’t use because you won’t be able to print the logo on white paper unless the white is used on a darker background. Black is a good complementary color to use and a lot of brands choose to have the text set in black because it is neutral and serious.


This is a great list of links to different types of fonts! Enjoy!


DaFONT

Abstract Fonts
1001 Fonts .com
Wanted Fonts
FontReactor
Fenotype
SMeltery
Fuelfonts Type Foundry
Flop Design | Fonts
Flat-it
Blambot Comic Fonts
Sci-Fi Fonts
Pirates & Fonts
Font Diner (retro)
Manfred Klein Fonteria
Dieter Steffman
Blackletter Revival (gothic)
Famousfonts.de
Famous Fonts
Yamada Language Center
Dingbats-UK
Dingbat Depot
The Dingbat Pages
Jeff’s Fonts
Third Company
Miffies Fonts
Sega Act Select
Misprinted Type
Cape-Arcona
Nerfect
fontoville
Phantompower
StereoType
SteroType

Koen Hachmang | Fonts
Astigmatic One Eye
Fontennium
Pia Frauss
Freaky Bunny
C-font
Eutypoce
GAU+
DigitalDreamDesign
Shamrocking
Robot Johnny
TarmSaft Fonts
PizzaDude!

Chank
Larabie Fonts
Pavlovfoundry
Divide by Zero
Astramat
Fonthead Design
Harold’s Fonts
Casady & Greene
Core
HVD Fonts
Aenigma
vicfieger
FloodFonts
Fontastic!
Grilledcheese
Beaufonts
flow14
The Knight Fought Weakly
S Fonts Type Foundry
Patricia Lillie
Fontourist
Stimuleye Fonts
Simply the Best
OutFonts
TypeIndex.org
FontFace
Font Paradise
TypeNow
High Fonts

Have you ever considered the importance of color in branding? Coke is red. UPS is brown. IBM is blue. These corporations understand the proper use of color is vital to creating a positive image among consumers. Furthermore, color plays a huge role in memory recall. It stimulates all the senses, instantly conveying a message like no other communication method.

Choosing the right dominant color for your brand is crucial. This color should appear on all your promotional materials, including your logo and product packaging. As much as possible, the color you choose should set you apart, work with your industry and image, and tie to your brand promise. It should also take into account color psychology, which is fairly complex. Colors can mean different things depending on the culture, situation and industry. However, in U.S. advertising at least, studies suggest some universal meanings:

Blue: Cool blue is perceived as trustworthy, dependable, fiscally responsible and secure. Strongly associated with the sky and sea, blue is serene and universally well-liked. Blue is an especially popular color with financial institutions, as its message of stability inspires trust.

Red: Red activates your pituitary gland, increasing your heart rate and causing you to breathe more rapidly. This visceral response makes red aggressive, energetic, provocative and attention-grabbing. Count on red to evoke a passionate response, albeit not always a favorable one. For example, red can represent danger or indebtedness.

Green: In general, green connotes health, freshness and serenity. However, green’s meaning varies with its many shades. Deeper greens are associated with wealth or prestige, while light greens are calming.

Yellow: In every society, yellow is associated with the sun. Thus, it communicates optimism, positivism, light and warmth. Certain shades seem to motivate and stimulate creative thought and energy. The eye sees bright yellows before any other color, making them great for point-of-purchase displays.

Purple: Purple is a color favored by creative types. With its blend of passionate red and tranquil blue, it evokes mystery, sophistication, spirituality and royalty. Lavender evokes nostalgia and sentimentality.

Pink: Pink’s message varies by intensity. Hot pinks convey energy, youthfulness, fun and excitement and are recommended for less expensive or trendy products for women or girls. Dusty pinks appear sentimental. Lighter pinks are more romantic.

Orange: Cheerful orange evokes exuberance, fun and vitality. With the drama of red plus the cheer of yellow, orange is viewed as gregarious and often childlike. Research indicates its lighter shades appeal to an upscale market. Peach tones work well with health care, restaurants and beauty salons.

Brown: This earthy color conveys simplicity, durability and stability. It can also elicit a negative response from consumers who relate to it as dirty. Certain shades of brown, like terracotta, can convey an upscale look. From a functional perspective, brown tends to hide dirt, making it a logical choice for some trucking and industrial companies.

Black: Black is serious, bold, powerful and classic. It creates drama and connotes sophistication. Black works well for expensive products, but can also make a product look heavy.

White: White connotes simplicity, cleanliness and purity. The human eye views white as a brilliant color, so it immediately catches the eye in signage. White is often used with infant and health-related products.

All the colors above can be categorized into two basic categories: warm and cold. In general, warm colors, like red and yellow, send an outgoing, energetic message, while cool colors, like blue, are calmer and more reserved. However, brightening a cool color increases its vibrancy and reduces its reserve.

  1. Color increases brand recognition by up to 80%.
  2. Ads in color are read up to 42% more often than the same ads in black and white.
  3. Color can improve readership by 40%.
  4. Color can improve learning from 55% to 78%.
  5. Color can improve comprehension by 73%.
  6. 73% of purchasing decisions are made in-store. Therefore, catching the shopper’s eye and conveying information through the effective use of color is essential to boosting sales.
  7. Tests indicate that a black and white image may sustain interest for less than two-thirds a second, whereas a color image may hold a person’s attention for two seconds or more.  Since a product has just one-twentieth of a second to catch the customer’s attention on a shelf or display, the 1+ seconds color adds could have a significant impact on awareness and sales.

How to select your color

Look through the table above for a quick overview of what each color stands for. Some questions to ask yourself:

  • What color do you like?
  • What color represents your brand’s personality?
  • What color suits the characteristics of your product/service?

Color’s aren’t tied to any particular industry — though some may be better suited for some services/products than others. You should aim to pick a color that will represent your brand’s personality best. One that will give your customers the right impression the first time they see it.

You aren’t limited to one color. Some brands like eBay choose to go with many colors to represent variety — but you can also choose a couple of colors that work well together.

Consider differences in cultural interpretations of your color. For example in the Western world, white is considered the color of purity and peace, however, in some parts of Asia white is the color of death. Make sure the color you select will give the right impressions in the markets you’re present in.

At the end of the day, the color you choose should be something you like, not just something you worked out through a formula. The brand colors tell others something about your company, but it is also something you should get behind and enjoy. If you don’t like the colors in your logo, then you won’t very happy seeing it every day on your stationery, your website and your product packaging. Select something that represents your company, but at the same time something that you like as well.

Palmer Management and Design, a Rhode Island based web design company launches designer inspired website Bags By Paris, www.bagsbyparis.com. This site is full blown e-commerce site which also included flash, internet video, internet marketing, and a newsletter.


The question used to be, Do you have a website? Now, the more relevant question is, How do you market your website? It truly isn’t a “Build it and they will come” scenario.

If people don’t know about your website, they can’t visit–and learn about what you have to offer. That’s why marketing your website online and offline is just as important as marketing your product or service.

Promoting your site can be simpler than you think. Here are some suggestions:

Offline Marketing
Many website owners forget about the offline options for marketing. But you need to make yourself visible in the places your target market lives and that means the offline world as well.

All marketing communication materials should emphasize your URL and entice readers to visit your site. This includes business cards, letterhead, envelopes, brochures, flyers, folders and newsletters.
Print your web address boldly on the front side of direct mail postcards. Sometimes simply printing your URL in a large, attention-getting style will cause the recipient to turn the postcard over and read the other information you want to share with them.

You can issue a press release announcing anything new or newsworthy on your site. Maybe you’re offering a free report, a free e-course or a unique approach to the marketplace that the media will be interested in.
On-hold messages are now very popular for directing people to a website, especially with phone systems that use automatic attendants. But live attendants can direct people to your website, too. Make sure they know what information is available and relevant for the caller.

If you ever get the opportunity to be interviewed on the radio, make sure you find ways to drop your URL. You can say things like, “On my website, www.market-for-profits.com, I offer free marketing articles and products for sale to help grow businesses.” Don’t just say, “On my website …” without mentioning the URL.This applies to any interviews you might do with a reporter, editor or producer.

Some publications will ask you to write a guest column or a feature article related to your expertise. At the end of the column or article they’ll usually let you include a few sentences related to your experience and ways to contact you. Obviously mention your website and e-mail there.
Advertising specialties are great ways to distribute your web address. They include key chains, coffee mugs, mouse pads, pens and pencils, as well as any apparel that might carry your logo or identity.
You can also promote your URL offline with the following: fax cover sheets, vehicles, billboards, license plate frames, Yellow Page ads, other printed ads, T-shirts, and golf balls and bags.

Online Marketing
Online marketing should be done in conjunction with the offline marketing mentioned above. Here are some ideas to get you started:

Even though people are at your site, mention it often within the text of your web copy. This will reinforce it in the readers’ minds and help with search engine optimization.
Mention your website or include it in your signature for all news group, discussion group or forum postings.
Ask your fusion marketing partners, board members, advisors or other business partners to mention your website on their sites.
Use online press releases and articles just like the offline method mentioned above.
Pay-per-click marketing
Banner advertising on your site, as well as other related sites that your target market visits
Online directories
E-mail signatures

Be creative with both your offline and online marketing. Sometimes the best marketing comes from the wild, crazy, extreme or unique ideas that your competition hasn’t thought of. Remember the guy who auctioned off his forehead as advertising space for a URL, or the pregnant lady who offered her pronounced stomach for URL placement for a Super Bowl ad website? Now that’s guerrilla marketing.

“Research reveals people make a subconscious judgment about a person, environment, or product within 90 seconds of initial viewing and that between 62% and 90% of that assessment is based on color alone.”

-Why Color Matters

Color is an important consideration in your brand identity system.  Colors have a significant impact on people’s emotional state.  They also have been shown to impact people’s ability to concentrate and learn.  They have a wide variety of specific mental associations.  In fact, the effects are physiological, psychological, and sociological.

For instance:

•Non-primary colors are more calming than primary colors.
•Blue is the most calming of the primary colors, followed closely by a lighter red.
•Test takers score higher and weight lifters lift more in blue rooms.
•Blue text increases reading retention.
•Yellow evokes cheerfulness.  Houses with yellow trim or flower gardens sell faster.
•Reds and oranges encourage diners to eat quickly and leave.  Red also makes food more appealing and influences people to eat more.  (It is no coincidence that fast food restaurants almost always use these colors.)
•Pink enhances appetites and has been shown to calm prison inmates.
•Blue and black suppress appetites.
•Children prefer primary colors.  (Notice that children’s toys and books often use these colors.)
•Forest green and burgundy appeals to the wealthiest 3 percent of Americans and often raises the perceived price of an item.
•Orange is often used to make an expensive item seem less expensive.
•Red clothing can convey power.
•Red trim is used in bars and casinos because it can cause people to lose track of time.
•White is typically associated with cool, clean and fresh.
•Red is often associated with Christmas and orange with Halloween and Thanksgiving.
•Red and black are often associated with sexy and seductive and are favored by porn sites.
•Black clothes make people look thinner.
•Black is also associated with elegance and sophistication.  It also seems mysterious.
•Black is the favorite color of Goths.

Colors also have a functional impact on readability, eye-strain, ability to attract attention, ability to be seen at night, etc.  This is important in choosing colors for signing, website pages, prints ads, and other marketing media.

•The most visible color is yellow.
•The most legible of all color combinations are black on yellow and green on white followed by red on white.
•It is no surprise that most traffic signs use these color combination’s.
•Black on white is the easiest to read, on paper, and on computer screens.
•Hard colors (red, orange and yellow) are more visible and tend to make objects look larger and closer.  They are easier to focus upon.  They create excitement and cause people to over-estimate time.
•Soft colors (violet, blue and green) are less visible and tend to make objects look smaller and further away.  They aren’t as easy to focus upon.  They have a calming effect, increase concentration, and cause people to under-estimate time.

Web 2.0 is no Joke

October 23rd, 2008

You’ve heard about Facebook, MySpace, LinkedIn and a few dozen other social media tools that help you connect with others. Many websites also enable you to comment, upload your own videos and share your insights. This is what Web 2.0 is about. It’s more than you giving a sales pitch to someone, which is a one-way conversation. It’s about having a conversation with customers and letting them have a conversation with each other–about you.

You need to have a great website with quality navigation and content. You need an e-mail newsletter to reach people. You should have a blog to foster more conversation and boost your websites rankings in search engines.

The next step is to ensure visitors to your site can communicate with you and with each other using Web 2.0 technologies.

The Benefits of Email Marketing

October 23rd, 2008

No matter what kind of business you’re in, success and profitability start with driving interest in your products and services. But it doesn’t end there. Since it’s roughly six to 12 times less expensive to sell to an existing customer than it is to acquire a new one, the value of your existing customers is too compelling to ignore. You need to keep your customers engaged between sales. And statistics show that it takes six to seven contacts before you can turn a prospect into a customer. But all that contact can be expensive and time consuming, and that’s where e-mail marketing becomes a critical part of any organization’s marketing efforts.

E-mail marketing is one of the most powerful marketing tools available today. It’s easy, affordable, direct, actionable and highly effective. According to surveys, customers and prospects would prefer to hear from you via e-mail than any other way. And when you add e-mail to your marketing mix, you spend less time, money and resources than with traditional marketing vehicles (for example, direct mail or print advertising). Your time-sensitive information is sent in minutes, not days or weeks, and you can see the results of your efforts instantly.

E-mail marketing also enables you to proactively communicate with existing prospects and customers instead of passively waiting for them to return to your website, visit your store or office, or call you on the phone.

No matter how your prospects and customers found you–perhaps you paid for search engine placement, met someone at a networking event, collected contact information in your place of business, sponsored a newsletter, placed a banner ad, distributed a flier or sent a postcard–e-mail marketing adds to your bottom line because it allows you to maximize your investment and improve the return on investment (ROI) of every dollar you spend to obtain new business.

E-mail marketing allows you to communicate more information, more often. Your communications can include newsletters, preferred customer promotions, sale notifications, new service announcements, event invitations, greetings and much, much more. Communicating via e-mail is an affordable way to stretch a tight marketing budget–it can cost as little as fractions of a penny per e-mail. With a better response rate than direct mail, e-mail marketing is the most effective way to increase your visibility and ultimately drive sales.

With a well-planned-out e-mail campaign, you can educate your customers. Information that educates will make your customers and prospects more likely to buy because they can make an informed decision. Your e-mail communications can gently lead a prospect through the sales process, provide important data, and drive the prospect to your website for more details and/or a purchase.

E-mail is also an easy and inexpensive way of establishing early and long-lasting relationships with your prospects and customers. When you inform and educate prospects and customers, they perceive you as capable of addressing their needs. Even better, they may look to you as an expert. This develops trust and opens the door to two-way communication, allowing customers to share their pain points so that you can better serve their ongoing needs. In the process, you may discover hidden sales opportunities that you may not already be addressing.

Easily measure and improve your results

The benefits derived from most types of marketing and advertising are very difficult to measure. With e-mail marketing, however, you can easily measure the number of e-mails sent, e-mails opened, bounce backs, unsubscribes and click-through rates.

You can also tell who opened your e-mail, which links in your message motivated the most clicks and who clicked on each link. All of this useful information can help you send highly targeted campaigns to the individuals most likely to respond to your offer, thus improving your results going forward.

E-mail marketing offers small businesses an opportunity to reach out to customers and prospects, and increase customer retention in ways that were simply not possible just a few short years ago. It’s a big pond. And while you may not be a big fish, e-mail marketing can make you look–and swim–like one.

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